Shipping policy

Thank you for shopping with INFORMAL SUPPLY.

Orders are typically processed within 1–5 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information.

 

Domestic Shipping (United States)

Standard shipping rates are calculated at checkout. Delivery times vary depending on location and carrier services.

 

International Shipping

International shipping may be available to select countries. Delivery times and shipping rates vary by destination. Customers are responsible for any duties, taxes, or import fees imposed by their local customs authorities.

 

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

 

Shipping Delays

While we strive to deliver orders on time, Informal Supply is not responsible for delays caused by carriers, weather conditions, customs processing, or other circumstances outside of our control.

 

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.

 

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at support@informalsupply.com within 7 days of the expected delivery date so we can assist in resolving the issue.

 

Questions

For any shipping-related inquiries, please contact us at support@informalsupply.com